Posted October 9, 2018 ★ This position is open
Positive customer experiences are the most important aspect of any everlasting organization. The average dissatisfied customer will tell eight to 16 people about it. One-fifth of all unhappy customers tell at least 20 people about their bad experience. Here at The Chivery we are looking for passionate, self-motivated individuals who will strive to ensure that our customers are treated like the most important people in the world – we want representatives who will go the extra mile in all things with a can-do attitude. Trust us when we say that we like to get weird sometimes, but perfect customer care comes first (with a touch of whimsical practicality). The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. This position will be in our offices in Austin, TX.